LED lightings manufactured by NITOR Lighting are warranted for 3 (THREE) years periods, except Filament LED which is 2 (Two) Years, and products those NITOR Lighting declared with DLC certifications are 5 (FIVE) years, from date of shipping date stated on BL or other shipping documents.
NITOR Lighting warrants that its products shall be in compliance with the product specification for the respective products. If a product is believe to be defective, the original purchaser/user shall contact NITOR Lighting and receive instructions regarding of, when, how and where to ship the product. Shipping expenses for warranty evaluation shall be the responsibility of NITOR Lighting. For small amount of defective lamps, the purchaser shall send the picture of defective lamps with information stating the cause of failure (if known), the purchase price, date of purchase, and a statement of conditions of use of the items.
In case there is a large quantity, the purchaser shall return reasonable amount of defective samples with the information stated above. Items found by NITOR Lighting to be defective due to defects in materials or workmanship shall be repaired, replaced, or the purchase price shall be refunded to the original purchaser/user. FAILURE TO FOLLOW THIS PROCEDURE SHALL VOID THIS WARRANTY. Items found by NITOR Lighting to be altered, misused, experimented upon, abused, improperly or inadequately powered shall be denied warranty consideration. Replacement of NITOR Lighting components with components of other manufacturers will void the entire warranty. Warranty Time Period is based on product operating typically 3 hours per day, 365 days per year, at operating temperatures and environmental conditions rated in product specification. Other operating cycles may affect warranty period.
Items not covered by this warranty
NITOR Lighting does not warrant: (1) defects caused by failure to provide a suitable installation environment i.e. temperature, humidity, (2) acts of God, (3) damage caused by any power source problem, (4) damage caused by use of product for purposes other than those for which it was designed.
NITOR LIGHTING DOES NOT COVER LABOR COST ASSOCIATED WITH REPLACEMENT OF PRODUCTS IN END APPLICATION. NITOR LIGHTING CANNOT WARRANT OR EXTEND ITS WARRANTY TO WORK PROVIDED BY OUTSIDE CONTRACTORS.
NITOR Lighting reserves the right to examine all failed NITOR Lighting products and the power supply, controls and components to determine the cause of failure and patterns of usage. Unless modified in a writing signed by both NITOR Lighting and Purchaser/User, this Limited Warranty is understood to be the complete and exclusive agreement between NITOR Lighting and Purchaser.